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Public safety solutions


Emergency information at their fingertips.

In an emergency, every second counts. Public safety solutions from BCE Global – USA provide first responders and dispatchers with secure, mission-critical communications and emergency event management so they have quick access to all the information they need.

Our solutions are available for law enforcement, fire and emergency medical services, and organizations with critical infrastructure elements such as worker safety, security and property protection systems.

Public Safety Computer-Aided Dispatch

Our Computer-Aided Dispatch (CAD) solution can help improve emergency services by automatically recommending the closest, most appropriate first responders to an incident. It provides an easy way for emergency service personnel to communicate and share information in real-time, reducing confusion and minimizing voice-radio traffic.

Our Public Safety CAD supports multiple agency types across jurisdictions on a single platform, with each agency able to configure and protect specific information.


Seamlessly coordinate multi-agency incident response across all service types.

Law enforcement

Streamline communications between officers, dispatchers and other police agencies with secure instant messaging plus support for external originating agency identifier messaging and national policing database queries.


Manage your own detailed response plans, including fallback scenarios, with seamless integration with station alerting, building alarms, SCADA and other fire systems.

Emergency medical services

Create patient transport incidents on the go or scheduled in advance – and easily edit incident information at any time, including transfer legs both before and during transport.

Critical infrastructure

Manage and apply standard operating procedures for different scenarios, so operations are automated and response times are faster when an incident occurs.

All service types can benefit from:

  • Quick access to user-curated information, including localized alerts, standard operating procedures, benchmarks and tactical plans
  • Integration with external sources and databases, including crime information systems, medical triage software, electronic patient care records, patient billing data, vehicle registration databases, fire hall alerting systems and wireless alarm systems
  • Easily searchable incident and unit history database and reporting features
  • Highly secure data encryption to keep agency information confidential
  • Seamless integration with in-vehicle and mobile devices

Public Safety Computer-Aided Dispatch Mobile App

Give field personnel real-time access to critical information from multiple data sources with the touch of a button, no matter where the job takes them. With the Public Safety Computer-Aided Dispatch (CAD) mobile app, first responders get a secure, wireless solution that integrates seamlessly with our full CAD solution.

The CAD mobile app provides:

  • Fast response times – With real-time unit geo-location, instant incident information and seamless multi-layered mapping technology with turn-by-turn routing, the best responder always knows what to expect and how to get there.
  • Enhanced responder safety – Through automated operational awareness reports, emergency buttons and status management, all responders know when someone is in trouble, where they are and what kind of help they need.
  • Better preparation for any incident – With complete information at their fingertips – including dispatch details, operating procedures, site information, hazards, and the status and location of other units – responders get the full picture of any unfolding event
  • Increased productivity – Thanks to secure text messaging, national public safety databases and on-the-go access to historical CAD information, responders spend more time in the field and less time in the office.

Learn more about our Public safety solutions from your BCE Global – USA representative.

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Why choose BCE Global – USA?

BCE Global – USA provides industry-leading public safety solutions that are flexible, secure and cost-effective.

Our public safety solutions offer:


  • CAD server and network components can be installed on-premises, hosted in one of our secure data centers or delivered as a fully managed cloud-based service


  • Built by specialists in Geographic Information Systems (GIS), Global Positioning Systems (GPS), database administration and software development
  • 24/7 access to BCE Global – USA technical support


  • End-to-end MS-CAPI AES 256-bit (FIPS 140-1) encryption and two-factor authentication to keep critical information safe


  • Compliant with industry standards, including the National Information Exchange Model (NIEM) to enable secure communications among agencies
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